Our store is closed for license purchases from Friday sundown through Saturday sundown Eastern Time (USA).
Sure! Please email us (firstname.lastname@example.org) from your business/educational/student email and let us know you'd like to purchase the software, and we'll be in touch. If you're an open source developer, email us with details about your project from an email that has recently commited to the repo along with your username on that repo.
Most of DotPurple's features are free to use! We ask our users to help us by purchasing a license so that we can continue to develop new features for the application as well as keep its compatibility with future versions of .NET.
After you have clicked "Buy Now", the reseller popup will be shown to ask for your email address, then your payment information. After providing your email address, click on the cart icon in the top-left, then click the "Add" button on the "Extra Seats" line item. After that, you can choose how many extra seats you want to purchase. If you want to cancel adding more seats, click the "X" button to the left of the "Extra Seats" line item (it's to the left of the DotPurple logo).
If you have a DotPurple Pro license, we'll soon be adding features to this website to manage your license so you can purchase more seats. If you have a DotPurple Pro Teams license, please contact us.
Once you've purchased a license, you'll be emailed a license code that you'll need to enter in the software. To add your license key in the software, click "Register Software" in the menu on Windows, or click the "Register Software" button on the main page of the main menu on macOS or Linux. From there, you can enter your license key and authenticate your license with the server.
Yes. We don't track individual machines based on hardware. Instead, we generate a unique identifier for you and your current desktop computer username when you first run the software. Your license is tied to this unique identifier, so if you change computers or usernames or operating systems, you'll have to activate your license again.
For DotPurple Pro, you can use your license key to activate the software up to three (3) times (three different computers/users). Yes, this means you are welcome to share your license key with a friend, but be careful! Once you've used up your three licenses, you'll have to buy another license to use paid features on another machine!
For DotPurple Pro Teams, you can use your license key up to the number of seats that you purchased when you bought the license. Your license key expires one year from the date of purchase.
Yes, the desktop app has to contact our server to authenticate your license key and download your license info. Once you've activated a license, though, an internet connection is no longer required.
Your software will revert your feature set to the ones available in DotPurple Basic. You'll still be able to view your license data from inside the software. At this point, to regain access to DotPurple Pro Teams features, you'll have to come back here to purchase another license key.
It'll probably start with the letters "FSPRG" along with some other characters, and the charge amount should match the invoice that was emailed to you.
Please contact us with your order reference and other info. If you're having trouble running the software, please let us help you! Refunds the first seven (7) days after purchase are offered without questions; after that, a refund may or may not be available.
No, not at this time. Sorry!